I wish to recognize and commend our friends at Hornady.
Recently I opened a box of bullets. I thought it a bit curious
that the bag had been ripped. Upon counting the bullets I
understood the situation. Nearly two dozen bullets were
not there.
I emailed Hornady Customer Service more to advise them than
to complain. They mailed me a box of bullets to correct the
undercount. I told them it wasnt necessary but they said they
would correct it.
So when you buy bullets please keep our friends in Nebraska
in mind. I promised them their generosity would not be kept private.
rp
Hornady Customer Service
- Richard Pickering
- Class B
- Posts: 304
- Joined: Sun Feb 06, 2011 10:56 am
- IHMSA Member#: 5905
- Location: Stone Mountain, Ga
Hornady Customer Service
I have served as assistant match director, Southern Silhouette club, 1980s. Also, the Griffin Gun Club for Silhouette during the 1990s, to about 2005. For a short period I authored the ''Cast Bullet'' section of The IHMSA News. Joined IHMSA March 1979.
- braud357
- Class A
- Posts: 652
- Joined: Sun Feb 06, 2011 7:56 am
- IHMSA Member#: 13794
- Location: Gonzales, LA
Re: Hornady Customer Service
I have always had good service from Hornady. I purchased a set of their carbide 357 Mag dies and noticed that the carbide sizer die did not properly resize cases. I contacted them and the person there acknowledged that they had a bad batch of 357 Carbide sizers. He asked for my address and I had a new die in 2 days ! On another occasion I called them asking about a 6.5 TCU FL die that I had personally messed up trying to extract a stuck case. I was merely asking to purchase a new sizer stem and expander. The agent said that he would replace it and asked for my address. I told him that it was not their responsibility and that I wanted to pay for the new parts. He told me that the most important thing was to get me back "up and running". I have always remembered that good service ! Kudos to Hornady !!!
IHMSA # 13794 Joined May, 1980
Match Director Ascension Silhouette Gonzales, LA 1991-2009
Louisiana IHMSA Deputy State Director 1983 - 1985
Louisiana IHMSA State Director 1995 - 2007, 2014 -
IHMSA Region 2 Director 2007 - 2009
Life Member - NRA
Match Director Ascension Silhouette Gonzales, LA 1991-2009
Louisiana IHMSA Deputy State Director 1983 - 1985
Louisiana IHMSA State Director 1995 - 2007, 2014 -
IHMSA Region 2 Director 2007 - 2009
Life Member - NRA